Disclaimer & Product Information Policy

DISCLAIMER AND PRODUCT INFORMATION POLICY

Company Name: Global Integrated Marketing Communication Group Holdings Limited

Legal Representative: 陶敬宾

Legal Representative: 陶敬宾

Website Name: aladdinsfuture.com

Website URL: https://aladdinsfuture.com

Business Type: Online Retail Store / E-commerce Platform

Products Sold: Physical consumer goods and lifestyle products

Delivery Area: European Economic Area (EEA) and selected international destinations

Payment Methods: Cash on Delivery (primary method), additional payment methods where available

Email Support: info@aladdinsfuture.com

Customer Support Hours: Monday – Friday, 09:00 – 18:00 (CET)

Company Address: RM 01, 15/F, Goldsland Building, 22-26 Minden Avenue, Tsim Sha Tsui, Kowloon, Hong Kong

Country of Registration: Hong Kong

Order Processing Time: 1–2 business days

Return Window: 30 days from delivery

Effective Date: Dec 23, 2025

DISCLAIMER AND PRODUCT INFORMATION POLICY

This Disclaimer and Product Information Policy defines the limitations of liability, product representation practices, and customer expectations related to the products offered on aladdinsfuture.com.

The purpose of this document is to ensure transparency and compliance with European consumer protection regulations, including:

• Directive 2005/29/EC on Unfair Commercial Practices

• Directive 2011/83/EU on Consumer Rights

• Directive (EU) 2019/771 on the Sale of Goods

• Applicable national consumer protection laws within the European Union

Customers are encouraged to read this policy carefully before purchasing products from the website.

  1. PRODUCT INFORMATION ACCURACY

The company makes every reasonable effort to ensure that product information displayed on aladdinsfuture.com is accurate, complete, and up to date.

Product information may include:

• Product descriptions

• Specifications

• Features and functionality

• Materials and composition

• Usage instructions

• Product images

Despite these efforts, minor errors or inaccuracies may occasionally occur.

The company reserves the right to correct errors related to:

• Product descriptions

• Pricing

• Availability

• Technical specifications

Such corrections may occur without prior notice.

  1. PRODUCT IMAGE REPRESENTATION

Product images displayed on the website are provided for illustrative purposes.

While the company strives to ensure that images accurately represent the products offered, variations may occur due to:

• Lighting conditions during photography

• Display settings on user devices

• Product manufacturing changes

• Packaging updates from suppliers

These variations do not constitute product defects.

Customers should review the full product description and specifications before placing an order.

  1. PRODUCT AVAILABILITY

Product availability displayed on the website reflects current inventory status to the best of the company's knowledge.

However, due to the nature of e-commerce operations and logistics systems, availability may occasionally change between the time an order is placed and the time it is processed.

In the event that a product becomes unavailable after an order has been placed, the company may:

• Contact the customer with alternative options

• Offer a replacement product

• Issue a full refund

  1. PRODUCT USAGE DISCLAIMER

Customers are responsible for using products purchased from aladdinsfuture.com in accordance with the provided instructions and applicable safety guidelines.

Improper use of products may result in damage, injury, or malfunction.

The company shall not be liable for damages resulting from:

• Improper installation or use of the product

• Failure to follow usage instructions

• Unauthorized modifications

• Use of products for unintended purposes

Customers should carefully review product instructions before use.

  1. THIRD-PARTY MANUFACTURER DISCLAIMER

Many products offered on the website are manufactured by third-party suppliers.

While the company performs quality checks where possible, product manufacturing and design are ultimately controlled by the respective manufacturers.

The company is not responsible for manufacturing defects beyond the obligations established by applicable consumer protection laws.

Manufacturer warranties may apply in addition to statutory consumer rights.

  1. PRODUCT SAFETY AND COMPLIANCE

Products sold through aladdinsfuture.com are intended to comply with applicable safety and regulatory standards where required.

However, customers are responsible for verifying that products meet the specific regulatory requirements applicable in their country or region.

If a product requires installation, electrical compatibility, or specific technical conditions, customers should ensure compatibility before use.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Global Integrated Marketing Communication Group Holdings Limited shall not be liable for:

• Indirect damages or consequential losses

• Loss of profits or business interruption

• Damage caused by misuse of products

• Damage caused by third-party modifications

• Delays caused by logistics providers

Nothing in this policy limits liability where such limitation is prohibited by law, particularly in cases involving consumer protection rights.

  1. PRODUCT WARRANTY CLARIFICATIONS

Customers located within the European Union benefit from statutory legal guarantees under Directive (EU) 2019/771 on the sale of goods.

This directive establishes a minimum 2-year legal guarantee for products that fail to conform to the contract.

If a product is defective or does not meet the description provided at the time of purchase, customers may be entitled to remedies including:

• Repair

• Replacement

• Price reduction

• Refund

These rights apply regardless of any commercial warranty offered by the manufacturer.

  1. PRODUCT PERFORMANCE EXPECTATIONS

Product performance may vary depending on factors such as:

• User handling and installation

• Environmental conditions

• Device compatibility

• Maintenance and care

The company does not guarantee that products will perform identically in every situation or environment.

Customers should ensure that products meet their specific needs before purchasing.

  1. THIRD-PARTY LINKS AND REFERENCES

The website may occasionally include references to third-party products, services, or external resources.

Such references are provided for informational purposes only.

The company does not control or assume responsibility for the content or policies of third-party websites.

Users accessing external links do so at their own risk.

  1. NO PROFESSIONAL ADVICE

Product descriptions and information presented on the website are intended for general informational purposes.

Such information should not be interpreted as professional advice in fields such as:

• Technical installation

• Engineering

• Medical advice

• Legal guidance

Customers should consult qualified professionals where specialized expertise is required.

  1. CONSUMER EXPECTATION GUIDANCE

Customers are encouraged to carefully review:

• Product specifications

• Product images

• Product dimensions

• Usage instructions

• Compatibility information

before placing an order.

If customers have questions about a product, they are encouraged to contact customer support prior to purchase.

  1. POLICY UPDATES

The company reserves the right to update or modify this Disclaimer and Product Information Policy at any time.

Changes may occur due to:

• Legal or regulatory updates

• Operational adjustments

• Product catalog changes

Updated versions will be published on the website with the revised effective date.

Customers are encouraged to review this policy periodically.

  1. CONTACT INFORMATION

For questions related to product information, disclaimers, or liability matters, customers may contact:

Global Integrated Marketing Communication Group Holdings Limited

Legal Representative: 陶敬宾

Legal Representative: 陶敬宾

Address:

RM 01, 15/F, Goldsland Building 22-26

Minden Avenue

Tsim Sha Tsui, Kowloon

Hong Kong

Hong Kong

Email: info@aladdinsfuture.com

Customer Support Hours:

Monday – Friday

09:00 – 18:00 (CET)

Aladdin's Future

Tomorrow's technology, delivered today — smart gadgets curated across Europe with fast shipping and flexible payment.

Global Integrated Marketing Communication Group Holdings Limited

Legal Representative: 陶敬宾

Legal Representative: 陶敬宾

RM 01, 15/F, Goldsland Building,
22-26 Minden Avenue,
Tsim Sha Tsui, Kowloon
Hong Kong

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