Company Name: Global Integrated Marketing Communication Group Holdings Limited
Legal Representative: 陶敬宾
Legal Representative: 陶敬宾
Website Name: aladdinsfuture.com
Website URL: https://aladdinsfuture.com
Business Type: Online Retail Store / E-commerce Platform
Products Sold: Physical consumer goods and lifestyle products
Delivery Area: European Economic Area (EEA) and selected international destinations
Payment Methods: Cash on Delivery (primary method), additional payment methods where available
Email Support: info@aladdinsfuture.com
Customer Support Hours: Monday – Friday, 09:00 – 18:00 (CET)
Company Address: RM 01, 15/F, Goldsland Building, 22-26 Minden Avenue, Tsim Sha Tsui, Kowloon, Hong Kong
Country of Registration: Hong Kong
Order Processing Time: 1–2 business days
Return Window: 30 days from delivery
Effective Date: Dec 23, 2025
PAYMENT POLICY
This Payment Policy describes the payment methods accepted by aladdinsfuture.com, the procedures governing payment processing, and the security measures implemented to protect financial transactions.
The policy ensures transparency in accordance with applicable European consumer protection regulations and international electronic commerce standards.
The information provided below helps customers understand how payments are handled when placing orders through the website.
The website offers flexible payment options designed to provide convenience and security for customers.
Currently accepted payment methods may include:
• Cash on Delivery (COD)
• Additional electronic payment methods where available through checkout
The primary payment method available on the website is Cash on Delivery, allowing customers to pay for their order only when the product is delivered.
Any additional payment methods displayed during checkout are processed through secure third-party payment providers.
Cash on Delivery is the preferred payment method for many customers because it allows payment at the time of delivery.
When selecting Cash on Delivery, customers will:
Place the order through the website
Receive order confirmation
Receive the shipment via courier
Pay the total order amount directly to the courier upon delivery
Customers must ensure that the full order amount is available at the time of delivery.
Failure to complete payment upon delivery may result in the order being returned to the sender.
Repeated refusal of deliveries may lead to restrictions on future orders.
All prices displayed on aladdinsfuture.com are shown in the currency indicated on the website.
Depending on the customer's location, prices may be displayed in:
• Euro (EUR)
• Local currency of the delivery region
• Other currencies supported by the website
If currency conversion occurs, the applicable exchange rate is determined by the payment provider or financial institution involved in the transaction.
The company is not responsible for currency conversion fees charged by banks or payment processors.
The company takes payment security very seriously and implements appropriate technical and organizational measures to protect financial transactions.
Security practices may include:
• Encrypted website connections using HTTPS technology
• Secure checkout environments
• Fraud monitoring mechanisms
• Compliance with recognized online payment standards
When electronic payment methods are used, payment information is processed by trusted third-party payment processors that meet strict security requirements.
The company does not store sensitive financial information such as credit card numbers.
After placing an order, customers will receive confirmation via email or through the website interface.
The order confirmation typically includes:
• Order number
• List of purchased products
• Total order amount
• Delivery address
• Selected payment method
Customers are encouraged to review the confirmation details carefully and contact customer support immediately if any information is incorrect.
In some situations, the company may perform payment verification checks to prevent fraudulent activity.
These checks may include:
• Address verification
• Contact verification
• Order confirmation calls or messages
Orders suspected of fraudulent activity may be delayed, cancelled, or subject to additional verification procedures.
These measures are implemented to protect both customers and the company.
The company strives to ensure full pricing transparency throughout the shopping process.
The final price displayed at checkout includes:
• Product price
• Applicable taxes where required
• Shipping fees where applicable
Customers will always see the total payable amount before confirming their order.
The company does not apply hidden charges after checkout.
If a customer believes that an error has occurred in relation to payment or order charges, they should contact customer support as soon as possible.
Payment disputes may arise from:
• Incorrect charges
• Duplicate payments
• Refund issues
• Unauthorized transactions
The company will investigate the issue and provide assistance in resolving the matter.
Customers may be asked to provide documentation related to the transaction to facilitate the investigation.
Refunds are handled in accordance with the website's Return and Refund Policy.
Refunds may be issued when:
• Orders are cancelled
• Products are returned within the return window
• Products are defective or damaged
• Orders cannot be fulfilled
Refunds are processed using the original payment method whenever possible.
For Cash on Delivery orders, refunds may be issued through bank transfer or another mutually agreed payment method.
Refund processing times may vary depending on financial institutions involved.
To protect customers and maintain the integrity of the platform, the company employs fraud prevention procedures.
These may include:
• Automated fraud detection systems
• Manual order verification
• Transaction monitoring
Orders suspected of fraudulent activity may be cancelled or suspended pending investigation.
The company reserves the right to refuse service or cancel orders where fraud is suspected.
The company strives to maintain continuous availability of payment systems.
However, payment services may occasionally be temporarily unavailable due to:
• System maintenance
• Technical issues
• Third-party provider disruptions
In such cases, customers may attempt the transaction again later or choose an alternative payment method if available.
Customers are responsible for ensuring that:
• Payment details provided are accurate
• Sufficient funds are available for the selected payment method
• The delivery address matches the order details
• They comply with the website's Terms and Conditions
Failure to meet these responsibilities may result in delays or cancellation of orders.
For any payment-related inquiries, customers may contact:
Global Integrated Marketing Communication Group Holdings Limited
Legal Representative: 陶敬宾
Legal Representative: 陶敬宾
Address:
RM 01, 15/F, Goldsland Building 22-26
Minden Avenue
Tsim Sha Tsui, Kowloon
Hong Kong
Hong Kong
Email: info@aladdinsfuture.com
Customer Support Hours:
Monday – Friday
09:00 – 18:00 (CET)